Shipping policy

Shipping Methods

Gorchic collaborates with renowned international shipping companies like DHL, FedEx, UPS, USPS and other specialized express couriers. We offer two shipping options:

Standard Shipping: Typically delivers within 10-20 business days after placing the order.
Express Shipping: Typically delivers within 10 business days after placing the order.

Order Processing and Quality Control

Your items undergo rigorous quality control and careful packaging before shipping.
Packing takes 1-2 days, followed by delivery to our distribution warehouse in 2-3 days.
You can track your order status within 5-8 days.

Shipping Package

Each item is photographed before shipping.
Every item is accompanied by a box.
Customs may inspect and open packages randomly, opened boxes are abandoned at customs.

Refund Options for Delayed Orders

1. Shipping Fee Reimbursement:

- If your order isn't delivered within 29 days from purchase date, we refund your shipping fees in full.

2. Order Amount Refund or Free Replacement:

- If your order fails to arrive within 36 days, choose between a full order amount refund or a free replacement with no additional shipping charges.
- Receive complimentary gifts such as coupons, accessories, sports socks, etc. We appreciate your patience.

Communication for Special Circumstances

In case of delays due to reasons like stock unavailability, customs inspection, holidays, etc., we promptly inform users via email or WhatsApp (check spam folder) and work on solutions.

Service Commitment

We are dedicated to prompt order delivery and ensure customer satisfaction with our refund policies.
Rest assured, we stand behind our commitment to provide the best service possible.

Contact Us

If you encounter any issues during the shipping process or after receiving your item, please do not hesitate to reach out to us. Our dedicated customer service representatives will be more than happy to provide you with a satisfactory solution.

Click here to connect with us: WhatsApp: +1(510)415-1282