Shipping policy

At Gorstore, we understand that timely and efficient shipping is crucial to your satisfaction. This Shipping Policy outlines the procedures and policies that we follow to ensure your orders reach you in a timely and secure manner.

1. Shipping Methods

We offer a variety of shipping options to accommodate your needs, including standard, expedited, and international shipping. The shipping method you choose will determine the delivery time and cost.

2. Delivery Times

Standard shipping typically takes 3-7 business days within the domestic region, while expedited options can reduce this to 1-3 business days. International shipping may take longer, depending on the destination.

3. Order Processing Time

Please allow 1-2 business days for order processing before your item is shipped. This time frame is necessary for us to prepare your order carefully and ensure its quality.

4. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination. These costs will be clearly displayed at checkout before you finalize your purchase.

5. Tracking Information

Once your order is shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.

6. Delivery Confirmation

A signature may be required for high-value items or upon request. Please ensure someone is available to receive the package or provide us with specific delivery instructions.

7. International Shipping

For international orders, please be aware of potential customs duties and taxes, which are the responsibility of the customer. Delivery times may also be affected by customs clearance processes.

8. Shipping Exceptions

In the event of a public holiday or unforeseen circumstances, there may be a delay in shipping. We will notify you of any such delays as soon as possible.

9. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue.

10. Contact Us

For any shipping inquiries or issues, please reach out to our customer service team at [customer service email]. We are here to assist you and ensure a smooth shipping experience.

Please note that this Shipping Policy is subject to change without notice. It is always a good idea to review the policy before placing an order to ensure you are aware of the most current information.

Thank you for choosing Gorstore for your shopping needs. We are committed to providing you with a positive shopping experience, from the moment you place your order to the moment it arrives at your doorstep.